Monthly Archives: February 2014

Rethinking a stale IT governance model for the cloud era

The rise of cloud computing is a perfect opportunity to rethink your IT governance model in a fundamental way.

Read the first part of this column for a discussion of how to reshape IT governance to add value, rather than hold a business back.

Many enterprises place prohibitions on the use of Amazon Web Services (AWS), Google and other cloud services, despite the overwhelming evidence that these platforms enable innovation infinitely more than most of internal IT, and are every bit as secure as current systems — often, more secure.

Rather than the five guiding principles of the COBIT framework that encourage these prohibitions, IT governance should have only one: Exceed stakeholder expectations for agility, innovation, quality and efficiency to drive business value creation.

How is that done while ensuring the proper allocation of capital, the right level of risk management, and while sticking to the service-level agreements demanded by the business? By throwing away convention and being bold; by inspiring your team to let go of preconceptions and fears so they will follow you; by removing people in your team that aren’t capable of adapting to this new role of IT.

Read the rest of this article here…

 

Modernizing the IT governance framework for fun and profit

An overhaul of your IT governance framework can be fun and profitable. This may sound a little far-fetched, but bear with me.

IT leaders, including chief information officers (CIOs), must ensure proper governance over all aspects of the IT estate. IT governance focuses on five core principles, according to theISACA’s COBIT 5 framework:

  1. Meeting stakeholders’ needs
  2. Covering the enterprise end-to-end
  3. Applying a single integrated framework
  4. Enabling a holistic approach
  5. Separating IT governance from management

The problem with the IT governance model is that the first principle is often a victim of the requisite processes and policies for the other four. This focus on how to implement the governance framework to control and reduce risk has a problem — it makes IT unwieldy and unable to meet the needs of stakeholders.

The governance of IT investments is a mess, and IT governance is killing enterprise innovation, according to a Harvard Business Review report. That’s a bit heavy-handed, but the core premise of the article is correct: Far too many IT investments are tactical and not driven by value creation for the business.

Read the rest of this article here…

 

Reshaping IT organizations to fulfill a DevOps strategy

DevOps is an exciting and far-reaching shift in IT delivery. The promises are tempting: radically higher productivity, lower cost and more reliable systems.

So I guess it’s finally time for your IT organization to get on the development-operations (DevOps) bandwagon, right? Everybody’s doing it, so don’t delay. The big question isn’t whether, but how and where do you start?

First, go out and hire some DevOps people. Wait, wait — DevOps isn’t a job.

Okay, so you should create a DevOps group or department, right? A great team of people you can train up on DevOps led by a director of DevOps. Hold on! DevOps isn’t a department or function either.

Well, if it isn’t a role, a function or a department, what is DevOps?

Read the rest of this article here…

 

 

How to revamp your IT operational plan without getting fired

Hey there, aren’t you the one who keeps telling everybody that the IT operations team is a service provider to the business? That you’re customer-centric? That you deliver high-quality technological capabilities for a fair price? Aren’t you the one who said that you know what it takes to satisfy the needs of developers and application owners and your IT operational plan is foolproof?

If that’s the case, then why are your “clients” taking as much business as they can to public clouds and other service providers? If your service is so awesome, why do the budget owners keep telling you you’re too slow, expensive and are lacking capabilities they can get elsewhere?

Read the rest of this article here…
%d bloggers like this: